Help and contact

Ten short guides: concrete example, steps, expected result and what to do if it fails. The help matches the active version of the software.

Inviting a collaborator or a contributor

Example — Your accountant needs to view invoices and cash for three months without changing anything.

Steps

  1. In Team, enter their address and choose “External contributor”.
  2. Tick the scope (invoices, cash) and the access end date.
  3. For a collaborator, tick the rights: send, catalogue and prices, amounts, download.
  4. The person receives a personal link valid for seven days and creates their password.
  5. Remove or change the rights at any time from the same page.

Expected result

Access ends by itself on the given date; the owner alone keeps settings, subscription and connections.

If it fails

A missing right blocks the action with an explicit message; no invitation grants the owner's rights.

Write to us

State the subject of your request and a way to reply. Avoid sensitive attachments until they are necessary. Your request receives a reference and can be followed up.

Support hours : du lundi au mercredi, 9 h à 16 h

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