Help and contact

Ten short guides: concrete example, steps, expected result and what to do if it fails. The help matches the active version of the software.

Understand the allowance

Example — You see “3 AI tasks available until the 30th”.

Steps

  1. Open Billing.
  2. Review used, reserved, available and renewal.

Expected result

A task is counted only when a usable result is saved.

If it fails

At the cap, documents remain accessible; no paid overage is triggered without your choice.

Write to us

State the subject of your request and a way to reply. Avoid sensitive attachments until they are necessary. Your request receives a reference and can be followed up.

Support hours : Support hours will be published by the operator.

The information entered is used only to handle your request.

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